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FAQs

  • Why do you only sell images in a 4:3 aspect ratio?
    Aspect ratio refers to the relationship between the width and height of a photo. Our images maintain a 4:3 ratio, ensuring a balanced composition, as this is the ideal aspect ratio to effectively captures a broader range of scene details. Additionally, this ratio offers flexibility during post-processing, allowing you to crop into the image without sacrificing quality. It aligns perfectly with the standard size for printing photos. For further details on photo paper sizes, feel free to explore our information on print options for 4:3 aspect ratio.
  • What are the print options for a 4:3 aspect ratio?
    When it comes to printing our photos, any print size that deviates from the 4:3 ratio will require cropping. This means that a portion of the image will be trimmed off to fit the desired print size. The extent of cropping depends on the chosen print size and the composition of the original image. To visualise how cropping will affect your print purchase, refer to the diagram below.
  • Do you have any framing tips?
    The frame options are boundless, with many of our customers favoring stores like Kmart, Target, IKEA, HomeGoods, and even Amazon for their frame-hunting adventures. These retailers offer regular-sized frames at affordable prices, ensuring your budget stays intact. Explore the art sections of stores for hidden gems; simply swap out generic prints with your own artwork for a personalized touch. Additionally, antique and second-hand stores are treasure troves for bargain-priced framed prints, offering truly unique pieces to elevate your art display.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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